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Beware the Spambots!
By Michael Wilford

If you are like most businesses, email is becoming more and more a daily part of your business communications. Unfortunately it seems that dealing with spam is also a growing part of the routine. Despite the passage of the Can-Spam law, spam traffic has not been reduced significantly, if at all. The law has no reach overseas and has little effect on con artists. Spam, or Unsolicited Commercial Email (UCE), won't be stopped anytime soon by laws. Your best hope right now is to use a decent spam filter and keep your email address out of the spammers' hands. Guard your email address closely and don't leave it around unprotected. The number one method which spammers use to acquire their victims’ email addresses is by getting it off a web page. They do this by sending their software robots, spambots, out to scour the internet, scooping up email addresses by the truckload. Most business websites have contact information on them, that's a major function of these sites, to facilitate communication with clients. So the problem is how to allow that communication, without feeding the spambots. Here are several solutions:

  • Use an image for your email address which is not a live link. Impenetrable to spambots. Drawbacks: Won't automatically open a user's email program, forces user to write it down or remember it (the horror!).
  • Try to trick spambots using HTML character codes in the source code for some of the email characters. Easy to implement. Drawbacks: Not foolproof, some spambots seem to be catching on to this.
  • Use javascript to piece together an email address when your web page is rendered. Spambots can't touch it, yet. Drawbacks: Not as easy to implement, especially for lots of emails.
  • Use a web form for the user to communicate with you, making sure the email address is not in the source code. Impenetrable to spambots. Drawbacks: The most complex solution, requires much more work.

This article ©2004 Wilford Design and may not be reprinted without permission.

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